Privacy Policy

A1 Local (ABN [INSERT YOUR ABN]) ("We", "Us", "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

1.1 Information You Provide

When you enquire about or purchase our services, we may collect:

• Name and business name
• Email address and phone number
• Business address
• Payment information (processed securely via Stripe)
• Website content you provide (text, images, logos)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or source
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website services
• Process your transactions and send related information
• Respond to your enquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Third-Party Services

We use trusted third-party services to operate our business:

3.1 Stripe (Payment Processing)

We use Stripe to process payments. Your payment information is sent directly to Stripe and is not stored on our servers. Stripe's privacy policy can be found at stripe.com/au/privacy.

3.2 Web3Forms (Contact Forms)

Our contact forms are processed via Web3Forms. When you submit an enquiry, your information is transmitted to us via their secure service. Their privacy policy is available at web3forms.com/privacy.

3.3 Cloudflare (Hosting & Security)

Our websites are hosted on Cloudflare's global network. Cloudflare may collect analytics data to improve security and performance. Their privacy policy is at cloudflare.com/privacypolicy.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All websites we build include SSL encryption (HTTPS) as standard.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you cancel your subscription, we will retain your data for 12 months to facilitate any potential reinstatement, after which it will be securely deleted upon request.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at hello@a1local.com.au.

7. Cookies

Our website may use cookies and similar technologies to enhance your experience. These are small files stored on your device that help us understand how you use our site. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@a1local.com.au
• Phone: 0400 000 000